Terms & Conditions

By accessing or using the Debtrix website and services, you agree to be bound by these Terms & Conditions.

If you do not agree to all terms, you may not access or use our services.

Debtrix provides loan settlement consultancy services, including negotiation support, document preparation, and case management.

We reserve the right to modify or discontinue services at any time.

You must be at least 18 years old to use our services.

You must be a resident of India with a valid loan or credit obligation.

You must provide accurate and complete information for all documents.

You are responsible for verifying the accuracy of all settlement communications from your lender.

You must pay the settlement amount directly to your lender as agreed.

You consent to receive communications from Debtrix via email, phone, and WhatsApp.

You consent to be contacted by your assigned case manager regarding your case.

Our fee structure is disclosed before you sign an engagement agreement.

All payments must be made via the methods specified in your agreement.

All content on this website is owned by Debtrix and protected by copyright and trademark laws.

You may not reproduce, distribute, or use our content without prior written consent.

We may terminate or suspend your account at any time for any reason.

Upon termination, your right to use our services will cease immediately.

For any grievances, please contact our Grievance Officer as detailed on our Grievance Redressal page.

We maintain the confidentiality of your personal and financial information.

See our Privacy Policy for details on how we handle your data.

The website is provided 'as is' without warranties of any kind.

We do not warrant that the service will be uninterrupted or error-free.

We are not liable for any failure to perform due to circumstances beyond our control.

We may update these terms from time to time. Continued use constitutes acceptance.

If any provision is found invalid, the remaining provisions remain in full force.

For questions about these terms, contact us at info@debtrix.in.