Fair Practice Commitment

Debtrix is committed to fair, transparent, and ethical treatment of all borrowers.

We do not make false promises about settlement percentages.

We do not charge fees based on settlement results.

We do not collect any portion of the settlement amount from you — it is paid directly to your lender.

Clear communication: We explain every step in plain language.

Transparent pricing: All fees are quoted before you sign.

Privacy protection: Your data is protected and never sold.

Legal compliance: We operate within all applicable laws and RBI guidelines.

Honest assessment of your case viability.

Professional negotiation with your lender.

Real-time case tracking via your dashboard.

Evidence-backed approach if facing harassment.

If you have concerns about our practices, contact our Grievance Officer immediately.

All complaints are investigated within 24 hours and resolved within 30 days.