Flagship service

Anti-Harassment Service (AHS)

Our flagship Anti-Harassment Service uses a unique call-forwarding number to intercept recovery calls, document violations, and intervene where necessary — all backed by RBI guidelines.

The 6 steps

From harassment to evidence-backed peace

  1. ✍

    Step 1

    Sign Up for AHS

    Enroll through your case dashboard or this service page. We verify your identity and issue a unique call-forwarding number.

  2. 📱

    Step 2

    Get Unique Number

    Your dedicated AHS number (format AHS-xxxx) is issued the same day — that's your interception line.

  3. ⚙

    Step 3

    Set Up Call Forwarding

    Carrier-specific instructions take under 5 minutes. Works with Jio, Airtel, Vi, and BSNL.

  4. 🔀

    Step 4

    Calls Route to Experts

    Every recovery call is automatically forwarded to our expert team instead of ringing you.

  5. 🛡

    Step 5

    Experts Intervene

    We identify the calling agency, log the violation with its RBI citation, and escalate with evidence.

  6. 🤝

    Step 6

    Resolution in Parallel

    While AHS protects you, your settlement case keeps moving in parallel.

What your unique number does

Every forwarded call becomes a documented event

Caller identification, timestamp, channel, claimed entity — logged with the exact RBI rule any misconduct breaks.

Identifies the caller

Agency, parent lender, and whether they're authorized to contact you.

Tags the violation

Anonymous calls, after-hours contact, relative harassment — each mapped to its citation.

Escalates with evidence

RBI-cited complaint packs sent to the lender's grievance officer, with SLA clocks.

AHS is available nationwide. The call-forwarding service works with all Indian mobile carriers.

Consent & legality

AHS enrollment requires consent to record forwarded calls for evidence purposes. You control recording settings.

AHS is documentation support — Debtrix is a consultancy, not a law firm. Harassment evidence is never used for marketing and never leaves your Evidence Locker without your instruction.

Enroll in AHS