Flagship service
Anti-Harassment Service (AHS)
Our flagship Anti-Harassment Service uses a unique call-forwarding number to intercept recovery calls, document violations, and intervene where necessary — all backed by RBI guidelines.
The 6 steps
From harassment to evidence-backed peace
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Step 1
Sign Up for AHS
Enroll through your case dashboard or this service page. We verify your identity and issue a unique call-forwarding number.
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Step 2
Get Unique Number
Your dedicated AHS number (format AHS-xxxx) is issued the same day — that's your interception line.
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Step 3
Set Up Call Forwarding
Carrier-specific instructions take under 5 minutes. Works with Jio, Airtel, Vi, and BSNL.
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Step 4
Calls Route to Experts
Every recovery call is automatically forwarded to our expert team instead of ringing you.
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Step 5
Experts Intervene
We identify the calling agency, log the violation with its RBI citation, and escalate with evidence.
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Step 6
Resolution in Parallel
While AHS protects you, your settlement case keeps moving in parallel.
What your unique number does
Every forwarded call becomes a documented event
Caller identification, timestamp, channel, claimed entity — logged with the exact RBI rule any misconduct breaks.
Identifies the caller
Agency, parent lender, and whether they're authorized to contact you.
Tags the violation
Anonymous calls, after-hours contact, relative harassment — each mapped to its citation.
Escalates with evidence
RBI-cited complaint packs sent to the lender's grievance officer, with SLA clocks.
AHS is available nationwide. The call-forwarding service works with all Indian mobile carriers.
Consent & legality
AHS enrollment requires consent to record forwarded calls for evidence purposes. You control recording settings.
AHS is documentation support — Debtrix is a consultancy, not a law firm. Harassment evidence is never used for marketing and never leaves your Evidence Locker without your instruction.
Enroll in AHS